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Our time zone is GMT+8, usually emails will be replied within 12 hours. Before emailing to us, we advise you to check the FAQs.
For user guide, click Win Data Recovery free user guide
For learn more information of Win Data Recovery free, please clcik win data recovery free
You can also take a look into the frequently asked questions as below before email to us.
| General Questions |
Q: What are common reasons for data loss?
A: There are many reasons that will cause data loss, the most common ones are power failure, natural disaster, computer viruses, data corruption, delete accidentally, format by mistake
Q: What should I do when I have lost data?
A: Don’t do any operations on your computer. Simply turn off the computer and send it to a data recovery specialist or choose a good data recovery software to recovery data by yourself.
Q: How to choose a data recovery software?
A: If your data is lost because of logical problems, such as power failure, delete accidentally, format by mistake, hard drive crash, etc. You can choose Win Data Recovery to recover the files. If your data is lost because of serious bad sector, disk scratch, flood, etc, you have to seek a data recovery specialist.
Q: How to Pevent Data Loss?
A: Generally speaking, a lot of data loss affairs are caused by human error, power failure, virus attack, etc. There are many ways to prevent these. But the most useful way is to backup data regularly.
Q: Will I pay for the update service?
A: Win Data Recovery Free is a 100% freeware, so no payment is required for updating.
Q: How long will it take to get your supporting response?
A: Generally, we'll reply to you within 24 hours except for weekends or holidays due to the time difference. But in most cases you'll get our response in a few hours or immediately.
Q: Unable to download the program properly?
A: Please check whether virus has infected your computer. Maybe your IE setting is not perfect, please click "Internet option..." under "Tools", and then select the "General" Page, just click "Delete file...", that will be ok!







